As of now the Consulate General is open again for limited services. Reservation of an appointment is absolutely necessary. If you need a new passport urgently, please reserve your spot ASAP as the demand is high. The link for the reservation, list of required documents, forms to download, etc. can be found at the website of the Consulate General: https://cms.bmeia.gv.at/gk-los-angeles/service-fuer-buergerinnen/ausweise-dokumente/reisepass/